Terms of Use

Last updated: June 28, 2026

These Terms of Use (“Terms”) are a legally binding agreement between you, whether personally or on behalf of an entity (“you,” “your,” or “User”), and With Stephanie Clear LLC, doing business as Parsley (“Parsley,” “Company,” “we,” “us,” or “our”), concerning your access to and use of our websites, applications, software, tools, and related services, including parsleyhq.com, app.parsleyhq.com, and any other products or services that link to these Terms (collectively, the “Services”).

Parsley is a software platform that helps businesses create, send, manage, and electronically sign proposals, contracts, invoices, payment plans, and related client documents. Parsley may also allow Users to connect third-party payment processing accounts, including Stripe, so their own clients can make payments through invoices or payment links created within the Services.

By accessing or using the Services, you agree that you have read, understood, and agree to be bound by these Terms. If you do not agree with all of these Terms, you may not access or use the Services.

We may update these Terms from time to time. When we make material changes, we will make reasonable efforts to notify you, such as by updating the “Last updated” date, posting a notice within the Services, or sending an email to the address associated with your account. Your continued use of the Services after updated Terms become effective constitutes your acceptance of the updated Terms.

If you are using the Services on behalf of a business, organization, or other legal entity, you represent and warrant that you have authority to bind that entity to these Terms. In that case, “you” and “your” refer to both you individually and that entity.

1. Eligibility

The Services are intended for users who are at least 18 years old. By using the Services, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into these Terms.

The Services are intended primarily for users located in the United States. If you access or use the Services from outside the United States, you are responsible for compliance with any applicable local laws.

The Services are not designed to comply with industry-specific regulatory requirements such as HIPAA, FISMA, GLBA, or similar frameworks. You may not use the Services in a way that would require Parsley to comply with such laws unless we have expressly agreed to that in writing.

2. Account Registration and Security

You may be required to create an account to access certain features of the Services. You agree to provide accurate, complete, and current information when creating or updating your account.

You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us promptly if you become aware of any unauthorized access to or use of your account.

You may not share your account credentials with another person unless your plan expressly allows multiple users or team access. If you need access for multiple team members, businesses, or client accounts, you are responsible for selecting an appropriate plan or contacting us to discuss available options.

We reserve the right to suspend or terminate accounts that contain inaccurate information, are used in violation of these Terms, or pose a risk to the security, integrity, or lawful operation of the Services.

3. License to Use the Services

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Services for your internal business purposes.

You may not resell, sublicense, assign, transfer, copy, modify, reverse engineer, decompile, disassemble, scrape, reproduce, or create derivative works from the Services or any part of the Services except as expressly permitted by these Terms or applicable law.

We reserve all rights not expressly granted to you in these Terms.

4. Intellectual Property Rights

The Services, including all software, source code, databases, functionality, website design, text, graphics, logos, trademarks, service marks, and other content created or provided by Parsley, are owned by or licensed to Parsley and are protected by intellectual property and unfair competition laws.

You may not use Parsley’s name, logo, branding, trademarks, or other proprietary materials without our prior written permission.

Nothing in these Terms transfers ownership of Parsley’s intellectual property to you.

5. Your Content and Customer Data

The Services allow you to create, upload, submit, store, send, and manage content and information, including proposals, contracts, invoices, payment terms, client records, business information, custom text, uploaded files, email content, and related materials (“User Content”).

You retain ownership of your User Content. By using the Services, you grant Parsley a limited license to host, store, process, transmit, display, reproduce, and use your User Content solely as necessary to provide, maintain, secure, improve, and support the Services, comply with law, and enforce these Terms.

You are solely responsible for your User Content and for ensuring that you have all rights, permissions, consents, and legal authority necessary to upload, use, send, and process that User Content through the Services.

You represent and warrant that your User Content does not violate any law, infringe any third-party rights, contain unlawful or harmful material, or include information that you are not authorized to share or process through the Services.

Parsley does not claim ownership of your contracts, proposals, invoices, client information, or other business records.

6. User Responsibility for Documents, Contracts, Invoices, and Payment Terms

Parsley provides software tools to help you create, send, manage, and organize business documents. Parsley is not a party to any proposal, contract, invoice, payment plan, engagement, service relationship, purchase, sale, or other transaction between you and your clients, customers, vendors, or other third parties.

You are solely responsible for reviewing, verifying, and approving all proposals, contracts, invoices, payment schedules, payment terms, pricing, taxes, due dates, cancellation terms, refund terms, legal terms, and other content before sending or relying on them.

You are solely responsible for determining whether any document, contract, invoice, payment plan, clause, template, form, or workflow is appropriate, accurate, complete, enforceable, and legally compliant for your business, your clients, your jurisdiction, and your specific circumstances.

Parsley does not guarantee that any document created, sent, signed, or stored through the Services will be legally enforceable, sufficient, complete, accurate, or appropriate for your use.

You are responsible for keeping your own copies of important business records, including signed contracts, accepted proposals, invoices, payment records, and client communications.

7. No Legal, Tax, Accounting, Financial, or Professional Advice

Parsley is a software platform. The Services do not provide legal, tax, accounting, financial, payment processing, business, or other professional advice.

Any templates, sample language, default settings, examples, automation tools, help articles, support responses, or other materials provided through the Services are for general informational and convenience purposes only. They are not a substitute for advice from a qualified professional.

You should consult your own attorney, accountant, tax professional, financial advisor, or other qualified professional before relying on any document, contract term, invoice term, tax treatment, payment structure, or business process.

8. Electronic Communications, Records, and Signatures

By using the Services, you consent to receive communications from us electronically, including by email, in-app notices, or notices posted through the Services. You agree that electronic communications satisfy any legal requirement that such communications be in writing.

The Services may allow you and your clients or other third parties to use electronic signatures, electronic records, and electronic delivery of documents. You agree to the use of electronic signatures, contracts, records, notices, and other documents in connection with your use of the Services.

You are responsible for determining whether electronic signatures and electronic records are valid, appropriate, and enforceable for your specific documents, transactions, clients, jurisdictions, and use cases.

Parsley does not guarantee that any electronic signature, contract, record, or document created, sent, signed, stored, or delivered through the Services will be legally enforceable or sufficient for your intended purpose.

9. Payments, Stripe, and Third-Party Payment Processing

Parsley may allow you to connect your own Stripe account or other supported third-party payment processor account to the Services so that your clients or customers can make payments in connection with invoices, proposals, contracts, payment plans, or other transactions you create through Parsley.

Stripe and other payment processors are independent third-party services. Your use of Stripe or any other payment processor is governed by that provider’s own terms, policies, fees, requirements, restrictions, and account approval processes. Parsley is not responsible for Stripe’s services, Stripe account eligibility, underwriting, verification requirements, account restrictions, reserves, payout timing, declined payments, payment failures, chargebacks, disputes, refunds, processing errors, payment holds, API changes, outages, or any other acts or omissions of Stripe or any other payment processor.

You are solely responsible for your relationship with your payment processor, including maintaining an active and compliant account, paying processing fees, handling disputes and chargebacks, issuing refunds when appropriate, responding to payment processor requests, and complying with all applicable payment processor terms and laws.

Parsley does not guarantee that any payment will be successfully authorized, captured, settled, deposited, paid out, or received by any particular date. Parsley does not guarantee that your clients or customers will pay any invoice or payment request.

You are solely responsible for all taxes, refunds, chargebacks, payment disputes, customer communications, goods and services provided, client relationships, and legal obligations arising from your transactions.

Unless otherwise expressly stated in writing, Parsley is not the seller, merchant, provider, or party responsible for the goods or services you sell to your clients or customers. Parsley provides software tools that facilitate your business workflows; it does not become a party to your transactions with your clients or customers.

You acknowledge that payment processor rules, features, account requirements, fees, and APIs may change over time. We will make reasonable efforts to maintain supported integrations, but we do not guarantee uninterrupted compatibility with any third-party payment processor.

10. Subscription Billing, Trials, Cancellation, and Refunds

Some features of the Services may require a paid subscription. By selecting a paid plan, you agree to pay all applicable subscription fees, taxes, and charges associated with your account.

Subscriptions may be billed monthly, annually, or on another billing cycle shown at checkout or in your account. Unless otherwise stated, subscriptions automatically renew until canceled.

By purchasing a subscription, you authorize Parsley or our payment processor to charge your payment method on a recurring basis for the applicable fees, taxes, and charges until you cancel.

We may offer a free trial to new users. Unless otherwise stated at signup, trial users will not be charged during the free trial period. At the end of the trial, access to paid features may be suspended unless you select a paid plan.

You may cancel your subscription at any time through your account settings or by contacting support at [email protected]. Unless otherwise stated, cancellation takes effect at the end of the current paid billing period.

All purchases are non-refundable unless otherwise required by law or expressly stated in writing. We do not provide refunds or credits for partial billing periods, unused time, unused features, account inactivity, or cancellation before the end of a billing term.

We may change subscription fees from time to time. If we make material changes to subscription pricing, we will provide notice in accordance with applicable law.

11. Beta, Preview, and Early Access Features

From time to time, Parsley may offer beta, preview, pilot, experimental, or early access features. These features may be incomplete, unstable, limited, or subject to change.

Beta features are provided “as is” and “as available,” without warranties of any kind. We may modify, limit, disable, or discontinue beta features at any time, with or without notice.

You are responsible for carefully reviewing any proposals, contracts, invoices, payment plans, payment schedules, recurring invoices, automated charges, reminders, or other outputs created using beta features before relying on them.

We are not liable for errors, data loss, interruptions, payment issues, document issues, or other harm arising from your use of beta, preview, pilot, experimental, or early access features.

12. Third-Party Services and Integrations

The Services may integrate with or rely on third-party services, platforms, APIs, hosting providers, payment processors, authentication providers, email providers, analytics providers, or other tools.

Your use of third-party services may be governed by separate terms and privacy policies from those third parties. You are responsible for reviewing and complying with any third-party terms that apply to your use of those services.

We are not responsible for any third-party service, including its availability, security, accuracy, performance, fees, outages, data loss, API changes, feature changes, account restrictions, or discontinuation.

We may add, remove, modify, suspend, or discontinue third-party integrations at any time. We will make reasonable efforts to maintain core integrations, but we do not guarantee that any third-party integration will remain available or compatible indefinitely.

Any fees, charges, subscription costs, usage costs, overages, or other amounts charged by third-party services are your sole responsibility.

13. Acceptable Use

You agree to use the Services only for lawful purposes and in accordance with these Terms.

You agree not to:

• Use the Services for any illegal, fraudulent, deceptive, harmful, or unauthorized purpose.
• Violate any applicable law, regulation, payment processor rule, or third-party right.
• Upload, send, store, or transmit content that is unlawful, defamatory, abusive, harassing, hateful, discriminatory, obscene, misleading, fraudulent, or otherwise objectionable.
• Use the Services to send spam, unsolicited messages, deceptive payment requests, or fraudulent invoices.
• Use the Services to impersonate another person or entity or misrepresent your affiliation with any person or entity.
• Upload or transmit viruses, malware, harmful code, or any material that interferes with the operation of the Services.
• Interfere with, disrupt, overload, or create an undue burden on the Services, servers, networks, or infrastructure.
• Attempt to gain unauthorized access to any account, system, data, or portion of the Services.
• Circumvent security, access controls, usage limits, payment requirements, or other restrictions.
• Scrape, crawl, harvest, extract, or collect data from the Services without our prior written permission.
• Reverse engineer, decompile, disassemble, copy, modify, or attempt to derive the source code or underlying ideas of the Services.
• Use the Services to build, train, support, or improve a competing product or service.
• Resell, sublicense, lease, rent, share, or otherwise commercially exploit access to the Services except as expressly permitted by your plan.
• Use the Services in a way that harms Parsley, other users, clients, customers, third parties, or the integrity of the Services.
• Use the Services to process highly sensitive information or regulated data for which the Services are not designed, including protected health information subject to HIPAA or information subject to GLBA, unless we have expressly agreed in writing.

Violation of this section may result in suspension or termination of your account, removal of content, and any other action we deem reasonably necessary to protect the Services, our users, or third parties.

14. Privacy

Your use of the Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference.

Please review our Privacy Policy at: www.parsleyhq.com/privacy.

The Services are hosted in the United States. If you access or use the Services from outside the United States, you understand that your information may be transferred to, stored in, and processed in the United States.

15. Service Availability, Modifications, and Interruptions

We strive to provide reliable Services, but we do not guarantee that the Services will be uninterrupted, error-free, secure, or available at all times.

The Services may be unavailable, delayed, limited, or interrupted due to maintenance, updates, security issues, technical problems, hosting provider issues, third-party outages, payment processor outages, internet failures, API changes, or other causes.

We may modify, update, suspend, discontinue, or remove all or part of the Services at any time, with or without notice.

We are not liable for any loss, damage, delay, inconvenience, data loss, payment issue, business interruption, or other harm arising from any modification, suspension, discontinuation, downtime, or unavailability of the Services.

16. Data Storage, Backups, Export, and Retention

We may store certain data you submit to or create within the Services for the purpose of operating, maintaining, securing, improving, and supporting the Services.

Although we may perform backups or use hosting providers that perform backups, you are responsible for maintaining your own copies of important business records, including proposals, contracts, signed documents, invoices, payment records, client information, and related communications.

We do not guarantee that any User Content or account data will be available indefinitely, recoverable after deletion, or exportable in any particular format.

We may provide tools that allow you to download or export certain data from your account. We will make reasonable efforts to provide access to available export options upon account cancellation or product discontinuation, but we do not guarantee the format, completeness, or availability of any export.

After your account is canceled, terminated, inactive, or closed, we may delete or retain account data in accordance with our internal policies, legal obligations, technical limitations, and Privacy Policy.

You are responsible for exporting or saving any data you need before canceling your account or losing access to the Services.

After your account is canceled, closed, terminated, or inactive, we may retain your account data for a limited period to allow for account reactivation, export, legal compliance, dispute resolution, security, backups, or legitimate business purposes. Unless a longer retention period is required or permitted by law, we may delete or permanently anonymize canceled account data after ninety (90) days.

17. Feedback and Suggestions

We welcome feedback, ideas, feature requests, comments, suggestions, and other input about the Services (“Feedback”).

If you provide Feedback, you agree that we may use, copy, modify, publish, distribute, implement, or otherwise exploit that Feedback for any lawful purpose without restriction, confidentiality obligation, acknowledgment, or compensation to you.

You agree that Feedback is not confidential and does not create any ownership right, compensation right, or obligation for us to implement any idea or suggestion.

18. Copyright and Intellectual Property Complaints

If you believe that content available through the Services infringes your copyright or other intellectual property rights, please contact us at [email protected] with enough information for us to evaluate the claim, including:

• A description of the copyrighted work or intellectual property you believe has been infringed.
• The location of the allegedly infringing content.
• Your name and contact information.
• A statement that you have a good-faith belief that the use is not authorized.
• A statement that the information you provide is accurate.

We may remove or disable access to content that we believe may infringe third-party rights and may terminate repeat infringers.

19. Term and Termination

These Terms remain in effect while you access or use the Services.

You may stop using the Services at any time. You may cancel your subscription in accordance with the cancellation terms described above.

We may suspend or terminate your access to the Services, with or without notice, if we believe that you have violated these Terms, created risk or possible legal exposure for us, failed to pay required fees, misused the Services, violated payment processor rules, or used the Services in a way that may harm Parsley, other users, clients, customers, third parties, or the integrity of the Services.

Upon termination, your right to access and use the Services will immediately stop. Sections that by their nature should survive termination will survive, including sections related to intellectual property, User Content, payment obligations, disclaimers, limitations of liability, indemnification, dispute resolution, and miscellaneous terms.

20. Disclaimer of Warranties

THE SERVICES ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. YOUR USE OF THE SERVICES IS AT YOUR SOLE RISK.

TO THE FULLEST EXTENT PERMITTED BY LAW, PARSLEY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, ACCURACY, AVAILABILITY, SECURITY, AND RELIABILITY.

WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, ACCURATE, COMPLETE, COMPATIBLE WITH ANY THIRD-PARTY SERVICE, OR FREE FROM BUGS, VIRUSES, DATA LOSS, PAYMENT ERRORS, DOCUMENT ERRORS, OR OTHER HARMFUL COMPONENTS.

WE DO NOT WARRANT OR GUARANTEE THAT ANY PROPOSAL, CONTRACT, INVOICE, PAYMENT PLAN, PAYMENT REQUEST, ELECTRONIC SIGNATURE, TEMPLATE, AUTOMATION, OR OTHER OUTPUT CREATED THROUGH THE SERVICES WILL BE ACCURATE, COMPLETE, LEGALLY ENFORCEABLE, PAID, ACCEPTED, OR APPROPRIATE FOR YOUR BUSINESS.

21. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW, PARSLEY AND ITS OWNERS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, AFFILIATES, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE, OR SIMILAR DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOST BUSINESS, LOST DATA, LOSS OF GOODWILL, BUSINESS INTERRUPTION, PAYMENT FAILURE, CHARGEBACKS, DISPUTES, TAX LIABILITY, CONTRACT DISPUTES, OR OTHER LOSSES ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY LAW, PARSLEY’S TOTAL LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATED TO THESE TERMS OR THE SERVICES WILL NOT EXCEED THE AMOUNT YOU PAID TO PARSLEY FOR THE SERVICES DURING THE SIX (6) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow certain exclusions or limitations of liability. In those jurisdictions, our liability will be limited to the fullest extent permitted by law.

22. Indemnification

You agree to defend, indemnify, and hold harmless Parsley, With Stephanie Clear LLC, and our owners, officers, employees, contractors, agents, affiliates, and service providers from and against any claims, damages, losses, liabilities, costs, and expenses, including reasonable attorneys’ fees, arising out of or related to:

• Your use of the Services.
• Your User Content.
• Your proposals, contracts, invoices, payment plans, client communications, or other business documents.
• Your transactions, services, products, clients, customers, vendors, or business relationships.
• Your use of Stripe or any other third-party payment processor.
• Refunds, chargebacks, disputes, taxes, fees, payment failures, or payment processor actions related to your transactions.
• Your violation of these Terms.
• Your violation of any law, regulation, payment processor rule, or third-party right.
• Your negligence, fraud, willful misconduct, or misuse of the Services.

We reserve the right, at your expense, to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate with our defense of such claims.

23. Force Majeure

Parsley will not be liable for any failure or delay in performance caused by events beyond our reasonable control, including natural disasters, severe weather, fire, flood, acts of God, labor disputes, power outages, internet failures, cyberattacks, security incidents, war, terrorism, civil unrest, government actions, changes in law, third-party service outages, payment processor outages, hosting provider issues, API changes, or other events outside our reasonable control.

24. Governing Law

These Terms and your use of the Services are governed by the laws of the State of Connecticut, without regard to its conflict of law principles.

Subject to the dispute resolution provisions below, any legal action arising out of or related to these Terms or the Services will be brought in the state or federal courts located in Connecticut, and you consent to the personal jurisdiction and venue of those courts.

25. Informal Dispute Resolution

Before initiating any formal legal proceeding, you agree to first contact us at [email protected] and provide a written description of the dispute. You agree to give us thirty (30) days to attempt to resolve the dispute informally.

26. Binding Arbitration and Class Action Waiver

If a dispute cannot be resolved informally, any dispute, claim, or controversy arising out of or relating to these Terms or your use of the Services will be resolved by binding arbitration, rather than in court, except as otherwise stated in this section.

The arbitration will be administered by the American Arbitration Association under its applicable rules. The arbitration may be conducted remotely, by written submissions, by phone, or in person in Connecticut, as determined by the arbitrator or applicable rules.

You and Parsley each waive the right to a jury trial and the right to participate in a class action, class arbitration, consolidated action, or representative proceeding. All claims must be brought only in the parties’ individual capacities.

Notwithstanding the above, either party may seek injunctive or equitable relief in court to protect intellectual property rights, confidential information, security, or unauthorized use of the Services.

If any part of this arbitration or class action waiver section is found to be unenforceable, the unenforceable portion will be severed or modified to the minimum extent necessary, and the remaining provisions will remain in effect to the fullest extent permitted by law.

27. California Users and Residents

If you are a California resident and a complaint with us is not resolved to your satisfaction, you may contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at:

1625 North Market Blvd., Suite N 112
Sacramento, CA 95834

or by telephone at (800) 952-5210 or (916) 445-1254.

28. Miscellaneous

These Terms, together with any policies or supplemental terms posted by us or incorporated by reference, constitute the entire agreement between you and Parsley regarding the Services.

Our failure to enforce any right or provision of these Terms will not be considered a waiver of that right or provision.

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, or severed if modification is not possible. The remaining provisions will remain in full force and effect.

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign or transfer our rights and obligations under these Terms in connection with a merger, acquisition, reorganization, sale of assets, or by operation of law.

No joint venture, partnership, employment, agency, fiduciary, or franchise relationship is created between you and Parsley as a result of these Terms or your use of the Services.

These Terms will not be construed against Parsley solely because Parsley drafted them.

29. Contact Us

If you have questions about these Terms or the Services, please contact us at:

With Stephanie Clear LLC
d/b/a Parsley
21 Muriel Dr.
Granby, CT 06035
United States

Email: [email protected]